Help and frequently asked questions
Is the course free?
Yes. All courses on this portal are free for citizens.
Can I learn without watching videos?
Yes. Every lesson has a written version, and videos have transcripts and captions. You can complete lessons by reading.
Will I lose my progress if my connection drops?
No. Your progress is saved on the server after each step. If you are offline, it is saved when you reconnect.
How do others check my certificate?
Each certificate has a QR code and a verification link. Anyone can open it to see that the certificate is genuine. They see only your name, the course and dates.
Do I need an Aadhaar number?
No. You only need a name, an e-mail address and a password.
Need more help? The bilingual helpdesk ticketing service is being set up; until then, please contact your programme coordinator.